Email Sending Issues

Incident Report for Paperform

Resolved

The incident has been resolved.
Posted May 27, 2024 - 14:24 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 27, 2024 - 14:14 UTC

Update

We are seeing reduced error rates as our provider continues to work on a fix for this issue.
Posted May 27, 2024 - 14:01 UTC

Identified

We have identified the cause of the issue as a major outage of our primary email provider.
Posted May 27, 2024 - 13:47 UTC

Investigating

We are investigating errors impacting email sending from Paperform.
Posted May 27, 2024 - 13:45 UTC
This incident affected: Submission Processing (Emails, Webhooks, Integrations).
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