Stepper service provider outage

Incident Report for Paperform

Resolved

The upstream incident has been resolved all Stepper functionality has been restored.

Posted Nov 18, 2025 - 19:35 UTC

Update

Our team is closely monitoring the upstream incident and its impact on Stepper services.

Posted Nov 18, 2025 - 13:47 UTC

Identified

This upstream incident at our service provider is causing degraded performance and increased error rates in the dashboard, editor and receiving webhooks: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Posted Nov 18, 2025 - 13:46 UTC

Investigating

Stepper is currently experiencing degraded performance and increased error rates in the dashboard, editor and receiving webhooks due to an upstream incident at our service provider Cloudflare.

Posted Nov 18, 2025 - 13:44 UTC

This incident affected: Stepper (Stepper Dashboard, Stepper Webhooks).